This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. Holland America Applies to all guests 18 years of age and over. The luggage tags are clearly marked with your ship name. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. This topic is now archived and is closed to further replies. But, if you can, consider someone like me/us, who did not have the finances. LauraS Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. All cash advances are subject to restrictions. Customs officials will not be available at the ship during check-in to register valuables. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Holland America Line will assist in filling prescriptions. If you choose, you may settle your account on board with cash, and some folks also choose to use a debit card. Specialty Dining is based on cruise duration and ship type. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Please print out Express Docs including Boarding Pass prior to your sail date. We cannot process refunds on these cards. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Dining venues vary by ship. View current Health Protocolsand Testing and Vaccination FAQs. U.S. port and ending it in a different U.S. port. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Would the front desk be able to tell us do you know? So I inquired as to how much of it was "use it or lose it" and how much would be refundable. Your baggage will arrive in your stateroom later that afternoon. Please keep this available for check-in. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Disembarkation is usually completed within two to four hours after the ships arrival. Just to confirm-- we can use OBC for the daily service charge? Make the Most of Onboard Credit. CC Help Jenn prior to debark. Please note: This service is available only on days of sailing. . All mail is subject to local postal office procedures and rates in the port mailed. Depending on the handset and the carrier the user may be required to select Roam on the handset. (Required for kids and tweens ages 3 12). Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. A total of $420. No, the cash deposit is the same as the credit card deposit. In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! holland america scedule from rotterdam to the usa. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Fares are based on Promo(s) DN*. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. And I have been successful with just putting gambling money on room account and then cashing out at casino. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Points can be applied towards statement credits, onboard amenities, gift Then sail away for your romantic honeymoon! Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. Started August 27, 2021, By Oh, well, the bottom line is the money is not available to spend. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). Even through two hurricanes. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. No additional deposits will be due until final payment. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Promotional credits are nonrefundable. Times and locations can be found listed in Navigator and the When & Where program. guests are encouraged to obtain travel medical insurance prior to travel. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska. So far we have never seen any missing OBCs. Important Customs information and shopping maps will be provided at the talk. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). They say can't use for casino, but never any problem here. No additional deposits will be due until final payment. Charges to the account are like a check you write on the account. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Shirts/cover-ups and footwear are always required indoors. Please log in to purchase your shore excursions. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Holland America Any excess deposit will be refunded to you at the end of the cruise. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Head to B.B. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. ), and spa treatments. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. Reservations may be made on board by contacting the restaurant manager. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Grats for 2 for free. Unused TA credits were credited back to our credit card at the end of the cruise. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. Mostlocations will accept major credit cards, and some will accept U.S. dollars. Holland America Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Crew Appreciation and Service Charge Policy. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. Make the Most of Onboard Credit | Holland America Line You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. or CDs. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Dial 1-800-993-5483 (US). I know because I checked. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. It doesn't go by each person unless you have set up separate accounts. Appointments may be made in advance on our web site athollandamerica.comor once on board. Please contact Ship Services for further information. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. An additional charge may be applied. Early Booking Bonus Offer is valued at $130 per day. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Limitations apply. Hi! Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. The Hotel Service Charge is either $13.50 or $15.00 (for a suite), , per day. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. Call us toll-free at 1-888-425-9376 or 206-626-7320. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. The reduced deposit applies to sailings of 3 days or longer. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. WebFind the best value cruise sailings to South America in January 2024. Visithollandamerica.com for more information. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. to sail. Allsuch requests should be made before sailing through your travel advisor. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. It is obviously available in Seattle, but not available on the ships. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. I've had up to $1000 hold put on my cc for car rental. By All documentation and immunization requirements are established by government authorities and not by Holland America Line.
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