bt business contact

You can also find the BT opening hours so you dont call when the lines are closed. You'll find it on your bill. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Well need your site address and postcode, and an overview of what youll be using your connection for. Achieve a smarter digital future with our technology and business solutions for public sector providers. We aim to fix any faults within five hours day, night, or weekends. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. When you have team members working from different locations, a connection you can rely on is more important than ever. That means you get fast, reliable speeds. If you're on your computer, you can download WhatsApp for Desktop. That looks like a residential order number rather than a Website. Our purpose is as simple as it is ambitious: we connect for good. BT Business App Save time, manage your account, and check your services at your fingertips Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Its quick, easy and available 24/7. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Location. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Report a fault online to put things right. Price quoted only available on a 5-year term contract and applies to new circuits only. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. How to Buy an Online Listing . the new account(s) in My Permissions.Go to My permissions. Compare leased line pricing and find the best fit for your business. Free from UK landlines. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. again. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. I understand that any big company has large numbers of employees. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Contact BT . Every single time. Mobile costs may vary. Got up to 250 employees? Our SME solutions are for you. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? We have a range of ways to get in touch for new and existing customers. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Read more about our network latency here. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". If you have a fault, you can find out whether it also impacts others by checking the service status in your area. T&Cs apply. The BT phone number and IVR options are available in the table below. Available 24/7Free from UK landlines. order and you'll shortly receive an email with an order number you can use to Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Maybe there's a problem with your order. Download it now and use your device to be totally on top of things: View, pay, and download your bills. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Discover SME solutions About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Safety starts with understanding how developers collect and share your data. Broadband & internet BTnet From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. Make sure youre always connected with mobile, broadband, phone systems and more. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. View bills, set up and manage devices, check service status, speed and much more. Sounds good doesnt it? Available 24/7. Try contacting support if you still can't Tavis House London WC1H 9NA | 020 7820 6770 . You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. Get a BT ultrafast fibre broadband deal today and bundle your TV. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Mobile costs may vary. How to Contact BT Openreach? When you run the tests online, well ask you simple questions, and let you know how well put things right. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. That means you get fast, reliable speeds. If an engineer needs to fix the fault, you can choose the best time for them to visit. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. If you need help quickly, use the other contact options. Faults and Orders dashboard. later the dashboard view will be restored. Dont miss our hassle-free ways to help yourself. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Mobile costs may vary. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Every single time. 0 to 5 employees,250+ employees,6 to 249 employees. Our activities added 24bn to the UK economy. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Lessons BT Business Teach Us Or ring us on : 0800 672 331 Register a complaint Contact Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Hosting video calls. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Here's how we'll help put things right. Sharing files. Mobile costs may vary. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. Fibre business broadband only 25.95/month. Choose your leased line plan Compare leased line pricing and find the best fit for your business. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We aim to respond to your email within 48 hours - excluding weekends. We know that the internet is key to your business, and downtime means lost revenue. Create an account Are you an EE Mobile customer? If the system doesn't recognise what you've said, you will be able to choose from the options menu. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Necessary to provide basic functions of the website such as page navigation. Log in to report a fault and youll go straight to the correct place to fix problems. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. That's why we've been named as a leading service provider by Gartner. Rest assured that your call is really important . New BTnet EAD customers only. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? However, a well-designed system should route a customer to the right person. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Using Wi-Fi that doesnt drop. Mobile costs may vary. As your business grows, the demands on your internet connection grow too. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. We needed to save money for the good of the Gosport and Fareham Academy Trust. Your order number will look like one of these. BT Business App Save time, manage your account, and check your services at your fingertips That means there are no busy periods or dips in data service to worry about. Monday-Friday08:30 - 17:00Free from UK landlines. There are no limits to what people can do when they connect. Visit our online customer service help and support areas Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. This will involve a complete review of your complaint to make sure nothing has been missed. All prices exclude 20% VAT. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. a fault or order with your fault or order references. Mobile costs may vary. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! In order to view the dashboard you will need to add We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Search The Phone Book from BT to find contact details of businesses across the UK. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Our SME solutions are for you. Search The Phone Book from BT to find contact details of businesses across the UK. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution.

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bt business contact