If you've turned Separate Bands on, you'll be able to select the channel for each band. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? The password should now be changed to something of your choice. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Note: it is >, BT Home Hub 5 - Information and troubleshooting guide. WPA2 - the default setting (we strongly recommend you use this). Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Set the security level for your Hub's wireless connection -. >, How do I set up port forwarding on my BT Hub? This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). This table shows the main differences between them. From the Hub Manager, click on Advanced Settings, then Wireless. Email Barry at barry@bigtechquestion.com. Check that youre using a device that is connected to your BT broadband network. Press the Rescan button to make it scan again. However, if the Wi-Fi has dropped out, you might not see the settings. They're on the back of your Hub. The Hub Manager is where you can change or view your Hubs settings. Network Name Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. BT Devices Can not access hub manager - 192.168.1.254 (or any. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How can I set up or change the admin password on my BT Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? not the same as the wireless password. The master socket is the main socket for the phone line in your home. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Instead the Smart Hub connects to the Openreach modem (or ONT). Alternatively choose your Hub from the dropdown to find out how to connect. Your Smart Hub automatically scans for the best wireless channel. Youll be asked to enter the new password twice, to make sure its correct. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Have you tried Chrome or another browser. Security type >, How do I turn wireless on and off on the BT Hub? im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. How do I set up port forwarding on my BT Hub? Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. You can then enter your password in the usual field to access BT Hub Manager. You can turn it on or off. For security reasons you might want to change the admin password for your smart hub manager every now and again. Enter your current password followed by your new one. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Sorry not much help really. To set up port forwarding, click a dropdown for your model of Hub. (Make sure youre connected to your home network.). >, What is the Wireless mode feature on my BT Smart Hub? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. >. Distinguished Sage, never noticed http vs https. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. This will open the Hub Manager. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). This means when you search for your Hub in the list of wireless names on your device you'll only see one. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Instead the Home Hub 5 connects to the Openreach modem (or ONT). If you have it, unplug all your old broadband kit, including your old power plug. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The video below shows you how to set up your BT Smart Hub. How can I set up or change the admin password on my BT Hub? As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 16-08-2022 How do I use my Smart Hub as a modem only? When your device connects, it automatically chooses the . The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). This table shows the main differences between them. Any thoughts on this would be welcome. You'll then be able to change these settings: Separate Bands Go back to: Here are some answers to help you WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. There are a few things to try here. A master socket is the main socket for the phone line in your home. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. how do I find out what download speed I should be getting? Switch off the router and switch it back on again. Full Fibre customers wont use microfilters. Got a BT Business Smart Hub 1? Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. on >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Advanced settings It's on or it's off. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. How do I set up port forwarding on my BT Hub. Full Fibre customers wont use microfilters. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Every device that uses the internet sends its packets of data through specific ports. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. 16-08-2022 How do I assign multiple Static IP addresses on the Smart Hub? Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). How do I restrict the wireless devices that can connect to my Hub? >, Where do I find the default admin password for my BT Hub? If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Make sure that your computer is connected to the Smart Hub via Ethernet or . Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? First, you need to connect to the router's web management page, so that you can change the settings that you want. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. With Band Steering on, the Hub steers your devices to the best wireless band for them. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. How do you turn off wifi? icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Where can I view the status of my Smart Hub? For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. If it's not listed you'll need to create a new port forwarding rule. 16h26. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Next, select the first device that you want to control and choose the days and times for which you want to set limits. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Press 'Enter'. Youll find it on the back of your Hub. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. So my problem is nearly solved. They're on the back of your Hub. Band Steering Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution You can edit names and devices anytime you want. Here is our step-by-step guide to accessing BT Hub Manager. >, How do I see which of my BT Hub's wireless bands my device is connected to? Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Press the Power button on the back of the Hub to turn it on. >, How do I set up port forwarding on my BT Hub? on The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Then follow these simple instructions: You will be asked to enter a password. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Slide the two parts of the Hub's power plug together until they click into place. Click here for more about setting up Full Fibre yourself >. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. When your device connects, it automatically chooses the best wireless band. Next, select the first device that you want to control and choose the days and times for which you want to set limits. A steady blue light on the front of the Hub means everything's OK. You dont want your neighbours taking advantage of the internet connection that youre paying for! If youve lost that card, it should also be on a sticker on the base of the router. A master socket is the main socket for the phone line in your home. It's not an extension socket. Wait 5 minutes, then start reconnecting the cables. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. 16-08-2022 Here's how to set up a Hub 4 or Hub 5. This means when you search for your Hub in the list of wireless names on your device you'll only see one. The light on the front will change colours while your Hub sets itself up. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. By default, your Smart Hub will have this switched off. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Important! Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. >. Are you having problems with BT Hub Manager? You'll then be able to change these settings: Separate Bands. If you've still got problems, try our Broadband troubleshooter>. Learn how your comment data is processed. How do I create a Port Forwarding rule on my Smart Hub? If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. You'll find it on the back of the Hub if you haven't updated it. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Unsurprisingly, we've called this gizmo Smart Scan. Wait until the lights on the modem are solid green, then plug in the Smart Hub. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Follow the instructions that automatically appear on the screen to change your password. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? >, What is the Wireless mode feature on my BT Smart Hub? The video below shows you how to set up your BT Smart Hub. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. How do you access the BT Smart Hub Manager? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. How do I view the devices connected to my Smart Hub? Every device that uses the internet sends its packets of data through specific ports. Click Advanced Settings Click Wireless Enter the admin password. (Make sure you're connected to your home network.) You can re-use your filter and Ethernet cables so please keep them. None - anyone can connect to your wireless network without entering a password. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Full Fibre customers wont use microfilters. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you do have a problem with the Wi-Fi, this may reveal what it is. Alternatively choose your Hub from the dropdown to find out how to connect. If you're still having trouble try our community forum. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. It's also easy to see the Hub Manager across all devices. Note: you'll need a Dynamic DNS service provider to use this feature. >, How do I turn off BT Access Control for a device? It's not an extension socket. We know its a clich but resetting works more often than youd think. It's also easy to see the Hub Manager across all devices. Copyright 2022. When searching for your Hub on your device, you'll have to select which band to connect to. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). The default mode here is Mode 1. Richard, I run Windows 11 and using Edge is fine. Your Hub will be called something like BTHub6-ABCD. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Then fill in the details for your Dynamic DNS service. If this happens get in touch with us. Unplug the battery pack from the power supply. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Struggling with your BT router login details? In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. This will open the Hub Manager, Enter the admin password. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Try connecting your device to the router with an ethernet cable instead of using wireless. Select Save to store your changes. Well help you ease the pain and get you to a solution - fast! It's not an extension socket, Press the Power button on the Hub to switch it on. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. You can re-use your filter and Ethernet cables, so please keep them. To get the latest on your appointment, go to www.bt.com/ordertracking>. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Press the Power button on the Hub to turn it on. If this happens get in touch with us. Channels Your Hub is ready when the light turns steady blue. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. And some questions nobody really wanted the answers to. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Click on the title and picture of your Hub to see links to all our help. Also, what to do if you've forgotten it. It's also easy to see the Hub Manager across all devices. Web admin interface of the BT Smart Hub 2 router. How do I use different DNS servers or set up dynamic DNS on my Smart Hub?
