Setting up new service? HP Support Agent. STARTED! Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Unboxing2. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. This means a connection failure has occurred. The reset button will reboot the modem if held in for less then 10 seconds. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). found on earlier modems. Once the light is green, you're connected to the internet and you can get online! Editorial Score. Quality Score 9.8. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Residential |Small Business |Enterprise Buy The Greenwave C4000LG Modem. Refer to Step 3 in Topology 2 to configure the router. is a good first step to fix many common problems. Once the light is green, you're connected to the internet and you can get online! by windsurfingbett. Not the right kind of modem? You can continue to the next stepto compete setup. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. best dsl modem wireless router centurylink. 3. Theutilities menugives you access to several additional tools to manage and test your modem. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. %PDF-1.6 % Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. 2017-04-24 02:55 PM. If you have questions we haven't answered, or if you need any additional support with setting up your modem. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. You may not have internet access though. BLINKINGRED-An error occured or the attempted connection failed. Firmwareis the software programmed into your modem that makes it run. Detailed steps are here: https://www . Internet Strength: 90%. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Try rebooting the modem. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. At this point, you are ready to activate your service! Next, you'll need to find a good spot for your modem. Filters arenotneeded if you use theC4000XG. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. View Product. . Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? The LED ring in the center of the C4000LG will light up green upon full internet access. Downloading the MyCenturyLink app for easier install3. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. This indicates nothing is connected to the modem port. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. We're here to help! Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Local time: 03:30 AM. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Try plugging the green cord into a different jack. Change admin password. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. In this video, we'll show you step-by-step how to install your C4000 Modem. If you don't have a jack, chat with us to have one installed. Occasional updates are necessary to add new features and keep the modem's performance at its best. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. You can test this by plugging in another electrical device, and/or try another outlet. We walk through:1. . Highlighted Features. So I called CL and ordered a brand new one (C4000LG) from CL. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. Buy The Adtran C424G Modem. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. If it is Red, please contact CenturyLink Modem Speed: 85%. The status light ring may change colors repeatedly as it goes through the initialinstallation process. And am looking for information on what the Ethernet lights mean on the back. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Service blocking. Your modem is connected to our network and the line is active. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. The DSL cord from the modem to the jack shouldnothave a filter. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. In-home speeds may differ based on router setup, devices and other factors. Up and running within a half hour. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. The red light indicates the modem isn't connecting to the Brightspeed network. . Plug the phone cord into a filter and then into the wall jack. Click on the options below for details and step-by-step instructions. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Below are some of the most common questions and issues that customers ask as they install a modem. This can often resolve a connection issue. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. I then went through the 3-step setup for this new modem, but was never able to finish step 3. endstream endobj 424 0 obj <. Then, while connected to . The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Learn more about, Need more help? X. Optimizing the Wi-Fi to get the best service possible3. Depending on the kind of internet connection you have, you can choose which one to utilize. These lights will flash red and green while the modem is syncing. Try this: Only the C4000BG and LG/LZ models have a DSL light. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. 5. Create an account to follow your favorite communities and start taking part in conversations. We've created a series of self-help and self-install videos to empower you to quickly get connected. It should turnsolidBLUEonceit has connected. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. The modem was easy to set up and worked perfectly. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. $69.99. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. 2023 Q Fiber, LLC. Page 9 5. This means the network is not being detected by your modem. Try disconnecting the power, waiting a few minutes, and repeating setup. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Follow the steps to complete the installation process using QuickConnect. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Works great, easy setup. . You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Highlight Features \u0026 Reviews! 4. Internet Strength: 90%. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Donotinstall a filter between the modem and the wall jack. These are essential to make sure you get the best phone and internet connection. Page 6 4. Donotinstall a filter between the modem and the wall jack. If you did not receive filters, pleasechat with us. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Tower modem setup guide. Download the CenturyLink app to manage your account and network. Fast and strong wifi signal. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. 3. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. The one you use will depend on the type of internet service you have. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. We had to replace one of the same models and no issues. For all following models: . This means your modem is connected to our network and the line is active. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Please try another jack orchat with usfor further help. Try this: This can depend on a number of factors. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. This article describes how to configure your internet connection using any C4000 router or modem. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Modem Speed: 90%. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. But the function is basically the same. On or before the day your service is supposed to begin, your modem will come in the mail. For the following models: Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. The difference between 2.4 GHz and 5 GHz. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Try the tower modem setup page instead. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Single LED status light. Make sure the outlet is live. Standards-based WiFi WPA3 security. There are some things you need to know before completing the installation process. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Picked up right where the old one left off. Instead, you can easily access these same network controls through My CenturyLink or the app. The CenturyLink network hasn't yet been connected at your address. Press J to jump to the feed. Features of the C4000 (All versions) Secure WiFi compatible. It should turnsolidBLUEonceit has connected. Approved Modems Added in December 2020. What if all the lights on the modem are off? The C4000LG allows wired and wireless clients to safely access the Internet. Axon C4000BG modem/router for 10, 20, or 40Mbps. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. This means your modem is connected to our network and the line is active. Download the latest firmware for the C4000XG. Where it is placed can have a huge impact on your wireless performance. Do not use the reset button unless instructed by a support representative. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. For an optimal experience, we recommendupdating your browser. Fast and strong wifi signal. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Setting up new service? Setting up new service? "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. We recently moved and got Century Link internet service, with the C4000LG modem. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Page 8 3. Free shipping for many products! Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Third party marks are the property of their respective owners. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Press question mark to learn the rest of the keyboard shortcuts. If you don't have a jack,chat with usto have one installed. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Our troubleshooting team is standing by. Please note that a phone jack is required to set up Brightspeed internet service in your home. The C4000XG does not have a DSL port or light. To change your network name, go to the modem's wireless settings. If the automatic connection is not successful, check your connections and restart the Device. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Use the new modem. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Posted 21 September 2016 - 06:14 AM. Manage networks (SSIDs) Modem security settings. Continue to the Internet connection Setup. The particular jack you are using isn't hooked up or is faulty. Option 2 is probably the simplest and is a good choice. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Highlight Features & Reviews! Use the, This means a connection failure has occurred. Have a home security system? I have the C4000LG modem. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. The particular jack you are using isn't hooked up or is faulty. Features of the C4000XG. If itblinks blueagain for more than 5 minutes, service is not connected to that jack.
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