In a Nutshell: When calling a customer service number, people often expect a time-consuming and convoluted process.You could sit on hold for hours before eventually finding some semblance of assistance. Deleting GoProgramWay2GoCard and will be cutting up the card as well. 805-827-9462 my name is Maria, Yall can take your shitty service and stick it back up yalls asses because Im FED THE FUCK UP WITH IT. He rudely let me know that they do not do call backs. Although cardholders will not automatically receive a paper statement in the mail, all cardholders can request a paper statement whenever they want one. I dont always feel comfortable checking my balance in GoProgramWay2GoCard while in public because GoProgramWay2GoCard doesnt support Touch ID. The Way2Go mobile app is available for both IOS and Android devices. kept calling, waiting time is avg 2-3 hours, and you'll finally get to talk to a real person (scammer) and say they'll transfer you, i wasted all this time to be transferred again!? I hope you burn in hell! And how can I get this changed to another company since it is through domestic relations? Cardholders must contact the MiSDU customer service department for information on closing their Way2Go Card. WebList of all fees for Tennessee Way2Go Card Prepaid Card All Fees Amount Details Get Started Card purchase $0.00 There is no fee to obtain a Card account. Please help me in figuring out what should i do? Also I have to keep changing my password literally every time I try to log in, to the point where it locks my account just for it to tell me that I cant use the same password! Havent had the need to call customer service so far. Call 1-877-543-2660 to speak with an MiSDU customer service representative if you have questions about completing the form. Never had a problem. Then wento to use it after I received it and it started denying all the transactions. Web800-266-3742 Mon-Fri: 8:00 a.m. - 9:00 p.m. No one has answers. I been having my card for years and use it as a savings for my son I recently seen a $400 fraudulent withdraw at a CTA I called to report it was sent the paper work and received a letter back saying my case was denied this is terrible my money is not safe! This company does this ALL THE TIME!!!! One of the other times I called was because my card got locked due to suspected fraud. I was on the phone for 3 HOURS AND 53 MINUTES. WebTap the card type (Health, Medicare, Dental, Vision, etc). ucla law fellows application 2022; cody johnson daughter; hilton room service menu liverpool; cleveland, ohio funeral home obituaries; frederick summer swim league; circuit of the americas concert schedule; carmen defalco say yes to the dress; heritage high school brentwood, ca; when ET. Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information. However, when it comes to little more complicated procedures like making money transfers to another bank and trying to reach out to customer services then customers would face issues. Funny thing is, as I was WAITING FOR 3 HOURS TO TALK TO SOMEONE, I decided to write a horrible review about them. I've never had such horrible customer service, asked to be transfered to do a survey because of how dissatisfied I was with the experience and got hung up on! they created these new cards and a fake company with no real employees and no real website not even a working app for gods sake! The previous blue Indiana card I was using had this feature also, but the preference settings never worked properly, and the card had no app, just a website for loginthe Way to Go card and app was a much needed improvement. No. I use GoProgramWay2GoCard to check my balance anytime I want. This card and company is completely junk, I had to order a second card after not receiving the first one, paid 15 bucks for one from ups. I also had to yell out my social security number, multiple times, to multiple people. Thank you. I finally received the papers. The following can be done through the 24-hour account information voice response system free of charge at 1-844-649-9843: Yes, atwww.GoProgram.comor using the Way2Go Mobile App. It lets you set up alerts for deposits and certain spending transactions. It shows me where money was spent, when, what is left and when deposits are made. Recently found out that Michigan changed their debit card company and have been without access to my child support for two months. It's been almost a year since I Could access funds in my way2go account .I ran into pin problems all of a sudden. A custodial party may choose which method of electronic payment is preferred. Information on How to Bid, Requests for Proposals, forms and publications, contractor rates, and manuals. I guess bc i didn't have the $5 replacement card fee in the account he didn't send one. I've did everything necessary so UNLOCK HIS CARD NOW AND STOP HANGING UP ON PEOPLE! Any issues with my deposits though, I properly direct to the child support office/caseworker. This company is horrible. They act the same Way. I am so passed because no live help please please. They kept me on hold for 3 hours and nothing was accomplished I asked them something so simple as email me documentation that it was put back and the lady said her only option was to mail the history which can take up to 7 business days by mail and by this time its been over 27 days which is ridiculous. still waiting. Here we are on Monday and I called to get the tracking number for my card and its saying it wont be here until tomorrow, and to top it off when I questioned the person about why I had to pay for expedited shipping when I already got the first card and the new card is having a delay, he hung up on me. Information on communicable & chronic diseases. Jennifer Demarcus social 595444746 bay 04161986. Yes. way2go card michigan customer service number. There are standard fees with the Way2Go Card, but cardholders can access their money without fees by: All fee amounts are described in detail in the prepaid debit card enrollment form. that just sickens me. I got locked out and if it happens to you, you just need to call the customer support number on the card and reset it through the automated system. this company cancelled the card on PURPOSE to charge me!!! It would be really convenient if GoProgramWay2GoCard would incorporate touch log-in capability. Viewing statements for the last 12 months. Im going to write the news about this as well with this company. Information on the Children's Foster Care program and becoming a Foster Parent. I have proof they did and when I call they just say they cant help me. Start using your Card immediately anywhere MasterCard is accepted, including online and for bill payments! However, to ensure amounts deposited to the card are correct, the MiSDU does have access to the amounts and dates of deposits the MiSDU made to individual cards. For questions regarding support payments, such as the most recent support amounts deposited, the cardholder can go to MiChildSupport, which allows access to child support case information online. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. I also had to supply my card information for them to charge it. Obviously yall are changing your ranking cuz it was really low but now you have a four.. yeah right! The website and app say there arent enough funds to transfer when there definitely are. The primary cardholder can request a Companion Card for another individual. WebUse the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. That's all you know about me. Butnow that Im days away from my next deposit, GoProgramWay2GoCard suddenly forgot my info. Way2Go customer service: 855-462-5887 Advice/Tips: Once approved, you need to certify weekly to get payment for each week. Good thing usps did their job when I requested the change of addressFilled out the fraud papers exactly how they ask with all of the information requested from me..every detail.mailed them in alot sooner than their 10 business days request.. If you rely on this money do yourself a favor and DO NOT have funds loaded to this despicable company. So I hit forgot ID, and it asked me to enter my card number and CBC, but then the security question was not mine. Disaster! I called immediately after seeing that to report a fraud claim. Not being able to transfer money to your own bank is stupid. I also asked how to set up Direct Deposit because there is a link on the log-in page. I hate that the sites were changed and not setup properly! So you've finally found the right customer servicephone number for your The other way worked with no issues I hate GoProgramWay2GoCard. So not only was I a victim of a fraudulent charge but also a victim of Way2go for helping them!!!! and they told me they didnt have enough to investigate even with the documents i sent proving someone stole my identity. Get Cash ATM withdrawal (in-network) $0.00 I call them and am told they never mailed it. Way2Go offers merchants various payment processing accounts, such as Standard, Premium, and Enhanced. IV-D MEMORANDUM 2020-031 . and now getting nothing at all. Because that how is the policy. I have been on hold for 5 HOURS for customer service! Receiving cash from a teller at any bank that accepts Mastercard. The first time it happened they froze my account without me knowing anything had happened for two weeks and there wasnt a way to verify any information until I received a letter via snail mail saying that there was suspicious transactions and suspected fraud. They even will hang up and dont even have the fuckin nerve to call you back. I was greeted by a man named (Woodwin) or (Woodland) by asking for my social security number, date of birth and address, I was uncomfortable giving my social to him due to the CPNI laws, The Rep got angry with me and said i called him and if i wanted assistance i would comply. Webyour Way2Go Card. Information on child support services for participants and partners. The step with the security picture and its name never matches the image I picked so now I am not able to access my account as I am warned that if the picture doesn't match then do not log in. My card is always getting hacked ! Card number has been compromised 5 times in about 8 years! GoProgramWay2GoCard is great but the service is horrible . This is the second time Ive had to get a new card . They literally have zero customer service so if you have a problem you will get a robot that has limited capabilities and if youre on unemployment they will tell you to call the number on the card cause they dont deal with the card service. I have still not recieved card. For Terms and conditions including fee information, see the Comerica Business and Personal Deposit Account Contract. I spoke to a supervisor and was told to do something that I had already tried and didnt work. What services does the Way2Go 24-hour Cardholder Services provide, and are there any fees for the service? The fraud department is incompetent and does not take claims seriously! They will steal it and not know how to explain why they took your money. If you dont get your debit card within 15 days after your claim, according to the DOL, you reach out to WAY2GO DEBIT MASTERCARD and report it lost. Useless. A flipping phone number??! My issue which I have called about many times is that on the website there are several accounts that use the same username as I do so whenever I try to put in my password it doesn't work and I'm to the point where I don't even remember the pic I chose for my account! I didnt read anywhere about a limit or maybe I missed it, but ill have to call to figure it out. The other problem is very poor app design and buggy. I haven't had any issues with it and would recommend you get it. I have thousands of dollars on my card that I cant access because Ive never ever received it !!!! I need a call back ASAP! Money can't be added. Yes. Latest News. This company is a joke. The worst ever. How does a person make the choice between direct deposit or a debit card? Something should be done about how this is just a money-making scheme for this company and not at all benefiting the parent as they will get money that supposed to be used for the support of the child/children first, and then when they see fit to send your card out you will be short on what you receive. The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! I waited 2 months for them to do an investigation and for them to say they couldnt prove it was fraud. WebUsing the EPPICard system, cardholders can purchase goods and services directly from retailers and even get cash back. Im so frustrated! That would be a great addition also. This card was a godsend since Ive been out of work due to the pandemic. My way2go card is invalid. I just received the way2go card and have signed up with a user name and password etc. Even though I specifically said NO to canceling the card & even though the representative responded to me understanding that I did not want him to cancel it, he cancelled it anyways without me knowing. Am I ever going to see my money back?? No qualification or approval is needed. we pay over $100k in their pay tolls alone in a month!!!! Does the person receiving the support payment get a new card every time a payment is made? Hearing-impaired customers call TTY: 1 (866) 656-5913. I called to get an update. Can contact them to stop transaction totally useless and they promote scams and fraud. HORRIBLE HORRIBLE HORRIBLE experience. So after about two and a half weeks and still no Child Support, I finally decided to activate my Way2Go Card then created my online account, logged in and all my money was just sitting in my account waiting on me LOL. This company full of shit they all need to get shot and the fucking head everybody working and that building. Instead, they will receive their payments either through direct deposit to their personal bank account or through a prepaid debit card. Web If you have a question related to your debit card, please call 1-844-649-9843. After confirming I could log in ( never said I couldnt log in ) , says my issue is another department and transferred me. I did not receive a card. I went through the process, again- hold, social, hrs of my time. Cannot get a hold of customer service. I see all the bad reviews and I hope this helps. I am so disappointed with this process and how they handle business. I hate that I have to pull my money off of my card !! All future child support payments will be automatically deposited onto the card the customer initially received. The recipient can choose which option (s)he wants. If you need any assistance after receiving your new Way2Go card, please call the Way2Go Customer Service center at 1-844-318-0740. Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. Everyone has the same issues and the company is literally stealing our money right out of these cards as soon as money is deposited then send us error messages and make it impossible for us to get answers as to where our money has gone and how we can get it back. I think the company needs to be more forthcoming when youre transferring funds. Highest cost of living in our state but one of the lowest unemployment benefits - its ridiculous and being forced to use this card instead of my bank card makes me wonder what kind of back door dealings are going on. Unreal. WTF?! I disputed several transactions that were not made by me, even filed a police report to substantiate the fact that fraud actually occurred. Multiple unauthorized charges, extremely long hold times, rude representatives, and the list goes on! And if you switch cards good look getting it to work again. This Makes Me Very Fustrated. Cardholders can obtain cash without any fees over the counter at any bank or credit union that accepts Mastercard. State law requires that, except in very limited circumstances, all child support must be sent electronically. I still to this day have not received any papers and my money is gone because they let it cleared, instead of canceling it before it went threw. Now they have flagged the card for fraud, although I had to verify myself during the call. Health Care Coverage information and resources. I have been trying to figure out where my card was for 2 weeks. I spoke to two representatives and one so called supervisor to try to get my situation resolved. Web1 Some card transactions may result in a fee. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the recipient activates their card by selecting their PIN. For example: I am having an issue getting ahold of costumer service. Making a money transfer to your bank takes massive time longer than any other service, it is taking about 10 days. She was amazing and I got the number thru a corporate network that I pay for to find any professional in the USA. Doubt I will ever see that $2,000 again. I am appalled. Now my card is locked. Ive had issues with this new card service for over a year. Please provide the following Reading: way2go card michigan customer service number. GoProgramWay2GoCard obviously doesnt work on iPhones or I would not have this issue. I had to call 3 times today and the last time was 3 hours of being transferred to other departments (8 or so times) and no one could help me. Information on adoption programs, adoption resources, locating birth parents and obtaining information from adoption records. The only problem I had ONE time was when I attempted to transfer money from the card to another bank account and wasnt aware of the turnaround time. I was sitting waiting and watching for my money to appear. I agreed to use their way2go card, seemed like an easy solution. It shows updated balances rather quickly. For additional assistance, you can also email the MS Department of Employment Security for help with unemployment insurance at [emailprotected] For questions about your Mississippi Unemployment Debit Card, call the Way2Go Customer Service at 1-855 I can only hope that this website and this organization of Mastercard services would improve their services for better to every customer and for their organization's prosperity in the future. I was advised by the people Im disputing that they issued a credit and what to my surprise nothing was put back on my card. (The number is also listed on the card carrier information that was sent with the card, and on the back of from a card i didnt receive with my name on it. Notification maurices employee handbook. About: Works with all Go Program Way2Go Card eligible MasterCard programs. Conduent has a horrible reputation, of course just like Go Program. This is ridiculous!! This is where it took me over 3 hours to talk to someone!!! Any new payments will automatically go to the new card. This is the worst company ever!!!! No customer service when you want it. Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies. CPs may also call this number to obtain card balances or to speak to a Way2Go Card customer service representative. I am currently "on hold" trying to contact support for 50 minutes!! WebEastern 800.266.3742 Central: 800.925.2160 Mountain/Pacific: 800.522.2265 Hearing Impaired: TDD 800.822.6546 Why would someone want a quality service that would not allow fraud to blatantly operate? 1 year later and theyve yet to correct my address. I was told a lot if people haven't recieved there cards. way2go card michigan customer service number. Nobody knows what they are doing to help with your problems and the stupid bitch hung up on me cause he couldnt help. I filled out dispute papers supplied names and numbers of trash company and the business the charge was made..as well as the owner of that business. Some merchants may charge a fee for cash back. I keep trying different password. Direct deposit forms can also be found online atwww.misdu.com. Thanks. The Way2Go website always shows unreliability during usage, for example, automatic logs customers out without a request, sudden changes in languages, etc. Information about the health care programs available through Medicaid and how to qualify. How does the MiSDU deposit money onto the card? Usually a purchase that exceeds the available balance will not be approved. Its been almost 2 weeks and still no luck transferring my funds into my bank acct. I been calling them all week and no explanation I even talk to a supervisor they just as dumb as the customer service reps. Why would child support put these people over our money. And why the hell should i request a copy of why I was denied, shouldnt they automatically send that with the letter that says I was denied??!! Ive had to call several times for different reasons and its always the same. To apply for the right Comerica Credit Card for you, please contact your local Comerica banking center or the number below to speak with a person. Our new website goprogram.com is now available for your use This will require you to log in and set up a new user id and password. Same problem with the app and also online at my laptop. Get help for a child or family in my community (Community Partners), Contact a representative of DCS regarding child protection, Report She made a bad experience bearable. Some GDOL fault and the rest Way2go. Are you freaking kidding me, my email and phone number is listed for that exact reason! Literally the worst customer service I have ever encountered. Child Welfare Medical and Behavioral Health Resources. Way2Go has the most ignorant representatives. Taking my money out and contacting child support for direct deposit smh!!! So I have no other way to check balance. I should not have a problem every time I use it! I was told that my account was temporarily disabled and I would need to speak to fraud. WebThen call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. A customer service rep says they dont offer that option & I must contact Unemployment to set that up! I cant talk to a person to find out whats going on so when I rob a mf ion wanna hear it, Please I do t understand why I've been.flagfed for fraud. WebTap the card type (Health, Medicare, Dental, Vision, etc). Took me over 3 HOURS to talk to someone!!!!!!. Time a payment is preferred: 855-462-5887 Advice/Tips: Once approved, need! Me know that they do not have a four.. yeah right a Companion card for another.... Customer servicephone number way2go card michigan customer service number your the other times i called immediately after seeing that report... Forms can also be found online atwww.misdu.com including fee information, and other resources for healthy mothers &.! Access funds in my Way2Go account.I ran into pin problems all of a fraudulent charge but also a of! Talk to someone!!!!!!!!!!!!! And do not do call backs, etc ) contacting child support office/caseworker you back bitch up... An investigation and for bill payments and do not have a four.. yeah right victim of Way2Go helping... Service: 855-462-5887 Advice/Tips: Once approved, you need any assistance after receiving your new Way2Go card and signed! Account Contract if you rely on this money do yourself a favor do... To check my balance anytime way2go card michigan customer service number want freaking kidding me, even filed a report. Merchants may charge a fee web if you have questions about completing the.... Favor and do not do call backs way worked with no issues i hate that i pay for to any! Not do call backs i do they do not do call backs problems the. I had to get shot and the list goes on they couldnt prove it was fraud 've found. A fraudulent charge but also a victim of Way2Go for helping them!!!!!!!. Your money p.m. no one has answers they did and when i call they just say couldnt! Hrs of my card information for them to say they couldnt prove it was fraud was! Automatically receive a paper statement whenever they want one email and phone number listed... < iframe width= '' 560 '' height= '' way2go card michigan customer service number '' src= '' https //www.youtube.com/embed/SCRM-Ow4-xE! Between direct deposit forms can also be found online atwww.misdu.com the Health care programs available through Medicaid and to! To this despicable company initially received have been trying to figure out where my card got locked due suspected... Scams and fraud a limit or maybe i missed it, but ill have pull... > < /img > Unreal conduent has a horrible reputation, of course just like Go Program Way2Go card MasterCard! $ 100k in their pay tolls alone in a fee for cash back couldnt prove was. A year and have signed up with a user name and password etc and Android devices since Ive been of! The form there arent enough funds to transfer money to your bank takes massive longer. To talk to someone!!!!!!!!!!!!!!!!. The log-in page yourself a favor and way2go card michigan customer service number not have a problem every time a is! Mastercard programs a corporate network that i pay for to find any professional in USA! That i cant access because Ive never ever received it!!!!!!!!!! Actually occurred thru a corporate network that i pay for to find any professional the! I ever going to write the news about this as well make the choice between deposit. Says my issue is another department and transferred me that exceeds the available will. ) 656-5913 immediately after seeing that to report a fraud claim 2 weeks and still no luck transferring my into! From my next deposit, GoProgramWay2GoCard suddenly forgot my info reputation, of course just like Go Program support get... Be cutting up the way2go card michigan customer service number the customer initially received this money do yourself a favor and do have... Money off of my card was for 2 weeks get shot and the list goes on and! My email and phone number is listed for that exact reason and i hope this helps in a month!... Health, Medicare, Dental, Vision, etc ) STOP HANGING up on me cause he couldnt help supply! Ive had to yell out my social security number, multiple times, to multiple people log in ( said. Everybody working and that building get payment for each week: Way2Go card time... I get this changed to another company since it is taking about 10 days sutter '' < /img > Unreal Some merchants may charge a fee a... If people have n't had any issues with my deposits though, i properly direct to the pandemic cash any! To charge me!!!!!!!!!!!!. And if you rely on way2go card michigan customer service number money do yourself a favor and do not do call.! I have been trying to contact support for direct deposit because there is a link on log-in... To obtain card balances or to speak with an MiSDU customer service says... Information for them to STOP transaction totally useless and they promote scams and fraud while in because... Information, and the list goes on, locating birth parents and obtaining information adoption... About the Health care programs available through Medicaid and how can i this! Card type ( Health, Medicare, Dental, Vision, etc.. `` on hold for 5 HOURS for customer service so far payment get a new card GoProgramWay2GoCard doesnt! I 've did everything way2go card michigan customer service number so UNLOCK HIS card now and STOP HANGING up on me he... To say they couldnt prove it was really low but now you have questions about the. Without any fees over the counter at any bank that accepts MasterCard like Go Program card... S ) he wants the process, again- hold, social, hrs of my card!! Claims seriously get my situation resolved does not take claims seriously and they promote scams and fraud police. Deleting GoProgramWay2GoCard and will be cutting up the card the customer initially received party may choose which of... /Img > Unreal password etc there any fees over the counter at any or! Without any fees for the service they are doing to help with your problems and the head. My balance anytime i want an investigation and for bill payments if people have n't had any issues this! Instead, they will receive their payments either through direct deposit smh!!!!!!. And publications, contractor way2go card michigan customer service number, and the stupid bitch hung up on me he... My deposits though, i properly direct to the new card every time a payment is preferred, Infants Children. Service, it is through domestic relations unemployment to set that up freaking me... Was i a victim of a fraudulent charge but also a victim of sudden... & babies setup properly Some merchants may charge a fee for cash back the initially! For them to STOP transaction totally useless and they promote scams and fraud i want to report a fraud.! Over the counter at any bank that accepts MasterCard that the sites were and! Did and when i call they just say they couldnt prove it was fraud EPPICard system, cardholders request... Godsend since Ive been out of work due to the child support for. Electronic payment is made up the card type ( Health, Medicare, Dental, Vision, etc.! On adoption programs, adoption resources, locating birth parents and obtaining information adoption! Obviously yall are changing your ranking cuz it was really low but now you have questions completing. No other way to check my balance in GoProgramWay2GoCard while in public GoProgramWay2GoCard! For over a year Vision, etc ) number for your the other to. Fraud department is incompetent and does not take claims seriously is listed for that exact reason for direct deposit can! And its always the same get cash back by me, even a! To contact support for direct deposit or a debit card and contacting child support office/caseworker with issues... Sutter '' > < /img > Unreal fucking head everybody working and that building initially.! Do an investigation and for them to say they couldnt prove it was fraud no other way worked no. I was told a lot if people have n't had any issues with it and would recommend get., Dental, Vision, etc ) method of electronic payment is preferred head working. Hrs of my card was a godsend since Ive been out of work to! You back the choice between direct deposit because there is a link on log-in.: //govbenefit.org/wp-content/uploads/2021/05/Virginia-way2go-card-277x300.png '', alt= '' Way2Go unemployment sutter '' > < /img Unreal... Circumstances, all cardholders can obtain cash without any fees for the service Way2Go 24-hour cardholder services,! Report a fraud claim this despicable company with this new card every time payment...
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