The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. You may transfer your telephone number from another company to Straight Talk. Straight Talk does not own their own cellular towers. And yes, there are several ways to reach the Straight Talk customer service team. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. My other carrier released my number which left me with no phone for 36 hours. CROOKS! In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. I asked for a manager or someone that could do something. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. And this doesn't make any sense at all. You have exceeded the amount of items allowed in your cart. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Do not work with this company. What a complete waste of time. If you need more data, you can purchase a 2 GB data add-on option for $10. Concerns about data usage are often reported by users. We though we'd save money with Straight Talk. WebCustomer Service Chat Access Reward Information Download it now! Enter your phone number and pick the keyword that best fits your needs. They refuse to credit my account and are charging me full price for another month without the service I paid for. Note that it can take up to two business days for Straight Talk to process your request. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. strict standards for business conduct. I paid 130.00 for 3 months of service with these people. Billing & Payment. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. No one knows how to help or even cares. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? If you need to see tips for WiFi connectivity, click here. I ordered a Samsung Galaxy S10 from their website. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. For personal use only. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. That dirty freaking bad customer service is awful at Straight Talk. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Available online only. Cell service is strong here. Walmart rep asked my address then recommended ST home internet. This special promotion only allows one additional line to be added at a time. WebGet rewarded with Free Service at Straight Talk Rewards. Call (888) 442-5102 to request an unlock. WebAt Straight Talk, customer service is extremely important to us. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I am now in the process of changing carriers because of how horrible they are and continue to be. Thank you, you have successfully subscribed to our newsletter! NOTE: It can take between 15 ? Companies can ask for reviews via automatic invitations. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. I use the app to refill my monthly service and it always goes off without a hitch! WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Enter your address to check service availability for your address. I called ST customer service. No international roaming allowed. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. This is a garbage company and should not be able to do business. Now Im sitting here on hold again for over 20 min now. Check running services and close unnecessary applications. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. I let him know this in no uncertain terms. 4G LTE or 5G-capable device required. Your phone should be active within minutes; however the activation process may take up to one hour. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. I called customer service multiple times only to have the call dropped each time. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. | When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Its Free to Join! I told them I would like a refund. They lease service from AT&T, Verizon, T-Mobile or Sprint. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Find out how we combat fake reviews. Here are 8 tips for writing great reviews. Check your balance, refill or manage plans and phones with our. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Press # three times. Click below for our Contact Information and hours of operation! For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. How do I cancel my Straight Talk service? Straight Talk could never get my phone to activate. The data is non existent no matter if it is the beginning or end of your service date. Hiding negative complaints is only a Band-Aid. You need help? I would leave 0 stars if I could. Is it possible to keep my Straight Talk phone number after canceling? 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. How those businesses take care of those complaints is what separates good businesses from the rest. Airtime minutes will be deducted plus the cost of the International call. on 2/28 at 3:05PM No international roaming allowed. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Get buying tips about Prepaid Phones delivered to your inbox. Calls must originate from the US, or Puerto Rico. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Unacceptable. Switch "Screen Timeout" to the lowest setting. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Anyone can write a Trustpilot review. Message and data rates may apply. Chat with Support Call Directly Need guided support? Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. MOBILE WEBSITES: Access the mobile web site version of your choice. Press 1, then 5, then press # three times. SMH!!!! Theme Scene is an independently owned cable TV & internet is comparison review resource. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. So I'm out money with no phone or service and thus far no solution offered. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. All Rights Reserved. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Full web sites require more data to view and browse. The wireless phone number can be changed only up to 4 times per year. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Corporate Advocacy Business Remediation and Customer Satisfaction Program. There wasn't one person that I spoke with that even cared. Imagine not being able to call the police? Still hasn't. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Our mission is to educate consumers on cable & internet and home services. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Listen: OBR Straight Talk Episode 8, We Suck Again! FAQ. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. The appeal of Straight Talk is its flexibility and affordability. Calling Straight Talk back may result in you getting a representative who is able to help you. They asked if they could call me on a different number to troubleshoot. About 5 hours later, I had not received the label via email, so I called back. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Get fast shipping and top-rated customer service. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. I can call my son in Maui. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. They are crooks and will not help! WebContact Us Now. > Check Payment Status. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Corporate Advocacy Program: How to repair your business reputation. Straight Talk is also branded as Tracfone and offers prepaid phone service. Have question about your phone or service? This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Your new Straight Talk will be ready to complete activation when your old phone stops working. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. > Understand My Bill. I would not go through this company again for all of king midas' silver. Who is ED Magedson - Founder, Ripoff Report. BACKGROUND APPS: Turn off apps running in the background. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. J.D. Its just ridiculous. Rates are subject to change without prior notice. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. They outsource all of their work to Philippines who do not know the basics of the English language. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) You'll get all the information you need right on your phone! In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Alarms, TTY and other systems may not be compatible. Yes, you can with the Straight Talk Bring Your Own Phone program. You'll sit for hours waiting for help. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". WebTell us what your question is about so we can direct you to the best team to help you. So even if you wanted to keep your phone number it's impossible until THEY update their system. Some phones on specific plans have hotspot capabilities. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Yes, as long as Straight Talk provides service in that zip code. You will need to perform a separate checkout for the items in your cart. It is impossible to talk to someone who speaks fluent English. I had straight talk for years. This all happened after verizon bought them out. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Calling customer support is useless. I have been with Straight Talk Wireless for 3 years now. At this point youve probably tried calling Straight Talk Wirelesss customer service. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. WebSearch Newegg.com for iphone 6s plus straight talk. Listings for companies similar to Straight Talk: Customer service is awful. Yesterday one of our phones just stopped working (wouldn't turn on). I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? Depending on location, powered by 5G or 4G Please fill out the form below and we will be in touch with you ASAP. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Click Submit'. For more information about reviews on ConsumerAffairs.com please visit our Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. 2023 TRACFONE. Navigate to the Support tab and click on Contact Us. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. This is one of the worst experiences I've ever had with any company. I do NOT recommend Straight Talk, since they will not do honor their warranty! I've had problems with customers service every time I've had a issue with my service. They all told me no problem they can get it working. Called customer service and she did not help me at all. I always get great service and customer service is great. Service is currently available for your address. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. We also highlighted some reasons you might want to cancel your Straight Talk services. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Asked for a supervisor and was told they don't transfer calls. File your review. Very frustrating since Im having to borrow someones phone. A couple hours later my phone lost service. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. I've been on the phone 4 different tech people. Went to walmart to buy a hotspot to get me by. Straight Talk is committed to providing our customers the best customer service. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Why Can't I Talk To A Real Person. DEVASTATING to my business. This number works. Straight Talk Contact Info. Never called . I can not find a way to contact them if I am not a customer. Track data WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns I gave him my code as I have done in the past. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. I'm switching service I don't even want it anymore. That's how much they give a . and maybe a couple more hours before they can get it fixed. You now have a spot reserved for Straight Talk Home Internet Service! Unsubscribe at any time. Never had any other carrier! You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Finally switching. I had straight talk for years. I spent HOURS on the phone with customer service getting the same answer every time. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. In short, the two companies are not related. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. WebChat with one of our agents live. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Stole $57.98 from me. Will I be able to use my existing handset when I move to Straight Talk? Credit card and Account required for enrollment. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. We value your privacy. I do not know if they changed their website or not. Sign up to receive our free weekly newsletter. You can now share news articles on your favorite social media channels. This is your device's unique identification number. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Yes, you may change your Straight Talk phone number. Press 1 for English and then 4 twice through menu prompts. I was forced to accept the free Verizon sim. Who's crazy enough to start this website? When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. I have never talked to a worse customer service line nor have I ever delt with a worst company. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Even when they trouble shoot my son's phone he still can't do anything. Guess what! All of a sudden my phone stuck in sos mode. Kept asking to speak to a manager but was told they were a manager. I am a prospective customer of Straight Talk. Straight Talk has continued to offer quality services since launching a few years ago. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. You will need to perform a separate checkout for the items in your cart. You must remove something in order to add this {{prodName}} to your cart. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. But you have exceeded the number of items allowed per order. Once the application is downloaded, you will need to sign in with your email credentials (username and password). The phone was bought 7 months ago (has a 1 year warranty). There are no contracts and no hidden fees. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. I had a fraudulent charge on my credit card account from Match.com. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. After setting the sync settings, emails will begin displaying on your phone. Its location on this page may change next time you visit. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. The phone is not within the Straight Talk Service Area Map . ^FT The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Check the "Battery Use" screen to review features or functions that have been consuming your battery. Sometimes, they might try to convince you to remain with them. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Actual availability, coverage and speed may vary. Only for personal use. Reward Points have no cash value and cannot be transferred to another customer. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Have an issue or a question search the site, Need help? IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. It allows the users Please keep sharing your experiences so we can continue to improve this free resource. Customer service is the worst, worst trained individuals on the planet. Click "Settings" "Payments". Why Ripoff Report will not release author information! GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team.
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