Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Follow BBC West Midlands on Facebook, Twitter and Instagram. In AMU, you will also be reviewed by therapy services if necessary. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. All the best and take care, I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. We are continuing to monitor progress against these. Have you experienced something like this, here or elsewhere? Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. These clinics provide patients with the opportunity to be reviewed by a senior doctor. 4 years ago, I attended this unit after a visit to my gp. Weve put some small files called cookies on your device to make our site work. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Our rating of safe was Inadequate overall. I was then asked to sit in an isolated area, which was not a problem. Any other browser may experience partial or no support. Read about our approach to external linking. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Acute Medicine Department - The Dudley Group NHS Foundation Such a lovely Dr and an asset to the hospital. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, It is great to hear that you received excellent care and treatment in the Emergency Department. - we'll pass your stories to the people in health and social care who can make a difference. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. The Use of CT Coronary Angiography and CT Fractional Flow there are some services which we cant rate, while some might be under appeal from the provider. Our rating of responsive was requires improvement overall. Rowley Regis, 2023 Russell Medical. We found that arrangements were in place to ensure that medicines were managed safely. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Address We are centrally Clinical observations were not undertaken in a consistent manner. Patients - Russell Medical Center [Very happy with 'Staff skills'] There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. Patient Experience Team. Russian minister laughed at for Ukraine war claims. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. There were areas of poor practice where the trust needs to make improvements. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Published 3136/3139) Vikki Thompson, AMU (ext. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. Departments did not always have effective systems for identifying risks. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. Russells Hall Hospital 5 years ago. We spoke with 44 people who were using the service or their relatives. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. Some patients with suspected sepsis were still not being identified or managed appropriately. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. Also thank you to the lovely staff of russells hall A&E. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. We rated it them as requires improvement because: Published Thank you so much to everyone that day. I would recommend you, thankyou again. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. West Bromwich, Between October and December 2010, 507 surveys had been completed. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. the service is performing exceptionally well. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. The services are multidisciplinary and include nursing staff and allied health professionals. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. The Russell Legacy Project will be located on the hospital campus in Alexander City. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. WebMaps & Directions. The electronic tracking system did not allow for patients to be easily located within the department. Your lovely comments have been shared with the AEC team who will be delighted to receive them. I'm OK with analytics cookies. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Published Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. All rights reserved. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Patient Experience Team. Since the last review, we have continued to monitor the trust and progress against their action plan. Tell us what was good and what could be improved, say thanks or call for change Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. WebFind a Physician or Specialty. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS the service is performing well and meeting our expectations. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Review titled Russells Hall Hospital Replied on 16 May 2022. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. With his familys legacy gift, this vision will become a reality, said Peace. (Purple), High All the best and take care. They tell me everything they're doing.". These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. So many thanks to All the staff on A2, best wishes take care and stay safe. For Covid-19 Test Results or Patient Portal registration please call the number below. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. 3 December 2014. In 2011/12 33,000 ambulances turned up at our Emergency Department. Dudley We were brought in by ambulance and seen by a doctor within around 10 minutes. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. nhs.uk Every member of staff I encountered was friendly professional and put me at ease. A fantastic level of care was provided for my daughter while here. Even the food was great! A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published We found that people's complaints and comments were taken seriously and escalated when appropriate. Visit https://www.careopinion.org.uk Click here for the news and events happening at Russell Medical. Menu (01384) 456111, Provided and run by: Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Our rating of caring was good overall. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Read about our approach to external linking. What we found is summarised within the overall summary. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. I want to especially thank the The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. aec russells hall hospital. The BBC is not responsible for the content of external sites. I could not fault staff, very professional, and polite, a credit to your hospital. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Health Education England will join us in April 2023. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Let's make care better together. 15 March 2011, In We are carrying out a review of quality at Russells Hall Hospital. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. Wed also like to use analytics cookies. You can search by name or top speciality. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. All the best and take care. Paediatrics and Gynaecology etc. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. 17 October 2018. Russells Hall Hospital The hospital states this is the largest donation in Russell Medicals history. AEC was well run and escalated patients that they couldnt manage. For more information on ratings, please visit medicare.gov. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. On the first floor is a 30-bed short stay ward. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Staff were unable to describe what fit to sit meant or any criteria for this assessment. During 19/20 there were three CQUINs for SDEC. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. AEU Department WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Patient Experience Team. Acute Medicine Department - The Dudley Group NHS Foundation The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. This means there is low to moderate transmission of COVID in the community. Outpatient services are also provided at the Corbett and Guest hospitals. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. 27 July 2018. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Patient Experience Team, review titled My visit to A & E after an accident. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Who has Care Opinion told about this story? Full blood test, chest X-ray and seen by dr for my results within 3 hours. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Requires improvement WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Only a small proportion relates to the emergency department itself. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. [Very happy with 'Treatment'] Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Our rating of services stayed the same. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. Agency or bank staff predominantly staffed each area we inspected. They didnt look to see what information had been recorded but asked what my symptoms were. I replied that I knew this. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Staff were really lovely. Pensnett Road, Dudley, West Midlands, DY1 2HQ The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care.
