Some models (such as the RMTEX-18) have bottom -inch NPT water connections. Vent up to 150 ft with 3" PVC and 60 ft with 2" PVC, Includes easy to install hanging bracket for time savings (indoor models only), Self-diagnostic system for easy installation and service, High-altitude capability up to 8,400 ft. elevation above sea level, Digital remote control now pre-wiredand 10 ft. of thermostat wire included, Supplied with a 120-volt power cord (indoor models only). Rheem also offers a complete line of tankless water heaters, including the Rheem RTGH natural gas condensing tankless water heater and the Rheem RTGH propane condensing tankless water heater. UNEXPECTED. Click here to browse our high efficiency tankless water heaters! Replace the combination gas control (thermostat). The Most Likely Problem - The Thermocouple Is Bad 1.1 How To Fix 2 2. Just like ignition failure, you should first rule out simple causes such as a low propane tank or an unpaid gas bill. Tankless heaters heat water on demand. Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. Plus, they can be installed in locations where a storage water heater may not fit. Point-of-Use 8kW, 11kW and 13kW Models. Begin with slowing down the flow rate of your water heater. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. 3 Richmond Tankless Water Heater Reviews from Consumers Online, 4 Richmond Tankless Water Heaters Warranty and Customer Service. Observe the safety precautions and call your gas supplier from a neighbors phone. Richmond has information about their many different products, including different ways to deal with them. Let the heater heat the water until it is hot enough for normal use. Locate the piezo-electric spark generator which is located on top of the combination gas control. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. This is a Sign For You to Read This, Easy How to Fix and Repair Navien Flow Sensor Problems, How to Clean Garbage Disposal Unit with Easy Using Baking Soda and Vinegar, The sound of the door squeaking is certainly very, You may want to remove broken drills from wood when, Spray paint is an aerosol paint that is used by, The toilet flange heightis important for proper, After you receive your new washing machine, you are, Most people take it for granted that their, Like most people, you probably take your air, Copyright 2022 Burnshomeconstruction.com. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Offers continuous hot water quick and on demand for single point-of-use or multiple applications. The Digital Temperature Controller can be mounted in any room. Below are some maintenance tips to consider: In his spare time, Oscar loves tinkering with electronics. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. These can vary from electric to gas to hybrid and even on-demand water heaters. Simply set the desired temperature and walk away. The error code 13 keeps coming on even after I reset Mike R., Plumber 16,751 Satisfied Customers 20 years of plumbing experience, including high end homes and service. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. A water heaters tank can act as a settling basin for solids suspended in the water. However, if your tankless water heater frequently becomes overloaded, you should consider either upgrading to a tankless water heater with a higher capacity or adding a second unit. ON/OFF Dial Control with adjustable digital temperature display. Make sure the flammable vapor sensor is not blocked or obstructed. No, they are not. While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals. Get the latest in Richmond Racing news. Water Connection Size: 3/4 inch. Just turn off the water supply valve to slow down the flow. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. Richmond has separate manufacturing plants to Rheem. Its compact size will leave room for a water softener or extra storage. It may be set too low. Bring the other thermostat to the same setting. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. Learn more. Atlanta, GA 30328, Corporate Office: 1100 Abernathy Road, Suite 1700. Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. Often, you can quickly determine the cause of a malfunction by being able to identify the code. Use a soapy water solution to test for leaks at all connections and fittings. Gas water heaters are never as high efficiency as electric heaters. This article was originally published by Robinson's Plumbing Service and edited by Eccotemp. Depress and hold the gas control knob all the way down. You will thus need to set the desired water temperature. Electric tankless heaters from Richmond are particularly easy to install. Press and release the COOLER button until the desired setting is reached to decrease the temperature. These cookies will be stored in your browser only with your consent. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. Draining or troubleshooting the water heater is pretty straightforward. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. In addition, you can find many other top-rated Richmond water heaters, including larger models in the Encore RMTG series and a wider range of sizes in the Essential series. water filter, debris can become trapped in this long path if not stopped by Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. You can easily reach the Richmond customer service department. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Each reference mark above or below these points indicates an approximate change of 10oF. "instantaneous water heaters and they have earned that name! Richmond Water Heaters is a division of Rheem Manufacturing Company. You can only see the flame through the sight glass window located on the inner door. Water Tech Advice is a participant in the Amazon Services LLC Associates Program and other partner programs, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by referring users to merchant stores. Rinnai models. Tankless FAQs What is a tankless water heater? If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. Richmond is a famous and reliable water heater brand. Depress the COOLER button until only the WARM indicator light is lit. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - Turn off or remove circulation pumps. This cookie is set by GDPR Cookie Consent plugin. Featuring ThermaCirc360 technology, Rinnai water heaters are a solid choice for homeowners looking for an efficient, quality water heater that will save energy and produce unlimited hot water. If your Rheem tankless water heater shows an error code 00, try restarting it. If you take the matter in your own hands, you run the risk of voiding any applicable warranty. use a water softener to slow the buildup. Sophisticated technology has reduced the size and increased the features and benefits. The digital display makes it simple to set the water temperature. What should you do when you encounter an issue with your Richmond power vent unit? Turn on the manual gas shut-off valve near the water heater. Not sure which product is the right addition to your home? If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Because the water is heated only when it is needed, the outgoing water temperature remains constant. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Is Spray Paint Flammable? The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. In addition to the hot water you needit gives you the power to know, control and protect. and this can impair the function of your water heater if you don't address is. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. happened: When the first shower ended, some hot water was remaining in the Check the gas supply pressure and manifold pressure. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Often, this issue is caused by the gas supply, so check to make sure your propane tank is full before you do anything else. No reviews. Turn on a hot-water faucet tap (such as a bathroom sink faucet) to allow air into the hot-water piping and prevent suction that hinders drainage. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. All Rights Reserved The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This is similar for most tankless heaters on the market. This website uses cookies to improve your experience while you navigate through the website. Recommended Environment: Indoor. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. Unfortunately, there's no way to This feature improves the energy efficiency of the water heater. Open the drain valve on the tank all the way and let the tank drain completely. Turn on the gas and light the pilot (as applicable) or turn on the circuit breaker. Side 1/2" Compression water connections. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". While they're enormously helpful, occasionally, they can present significant problems, one of which is that the pilot light is repeatedly going out. Toggle the ON/OFF switch located on the lower assembly to the OFF position. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Analytical cookies are used to understand how visitors interact with the website. Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. Water heaters are an invaluable asset in todays homes, and not just any heater but rather a good quality heater to effectively and economically heat enough water for your daily needs. Additional features of this model include advanced self-modulation and external digital thermostat control. Visually inspect the pilot burner and main burners annually. Depending on your tankless water heater's capacity, too many simultaneous hot water applications (such as multiple showers running) can overload your water heater. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. The sensing burner is a device that detects incomplete combustion during operation of the water heater. Gas control problem-Contact a qualified service technician to inspect and fix the issue. This indicates there is a problem with the internal circuit. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. Problem 4. If you purchase through referral links on our site, we make a commission at no extra cost to you. As a result, the ANSI standard now includes testing for reliability in LDO environments. They are small enough to fit almost anywhere in your home. This saves space and the cost of venting. All Rights Reserved Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. Toggle the ON/OFF switch located on the blower assembly to the OFF position. Press and release each of the buttons once. In short, Richmond water heater troubleshooting can give you tons of insight and knowledge if you know how to make use of it in the best way. Copyright 2004 - JustAnswer-Q&A 5.09K subscribers. We check everything over and look at the heating elements, check the valves and look for mineral build-up. your water filter. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Water Heater Profile: Tankless. Once the pilot flame is established, replace the outer door. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. 402K views 7 years ago A highly comprehensive "step by step" video on how a Tankless Water Heater operates, and how to identify the cause of a Tankless Water Heater no hot water flow. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. This cookie is set by GDPR Cookie Consent plugin. Having a Tankless Water Heater Problem, But Unsure the Exact Problem? It indicates one of the temperatures adjust buttons is stuck closed. Inspect the gas venting system and the chimney. Draining or flushing a water heater is a form of maintenance. The best thing to do is to call their customer support. The warranties for the Encore RMTG series are even longer. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. You need hot waterand peace-of-mind. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. Refer to your product manual to make sure the clearance requirements are being met, as installing your water heater too close to other objects can block the air supply and create a fire hazard. They are small enough to fit almost anywhere in your home. Slightly depress the gas control knob and turn clockwise to OFF position. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. Press and release the HOTTER button until the desired setting is reached to increase the temperature. Other possible causes of flame failure include a gas line thats too small, regulator failure, combustion issues, venting and more. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . Here are six of the most common problems and maintenance concerns for tankless water heaters: Mineral Buildup System Overload Cold Water Sandwich Air Supply or Exhaust Blockage Ignition Failure Flame Failure Keep reading to learn what signs to look for when identifying these issues and how to fix them! FV sensor detected presence of flammable vapors. Learn More About The Water Tech Editorial Team. These cookies ensure basic functionalities and security features of the website, anonymously. Rinnai is known for their innovative tankless water heaters, such as the RUCS65iN and the RUR98iN. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. Richmond Gas Water Heater features a combustion shut-off device. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. You also have the option to opt-out of these cookies. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Lastly, check the valve error codes. When the second shower began, the initial warm It indicates water temperature sensor failure, It indicates Combination Gas Control failure. This cookie is set by GDPR Cookie Consent plugin. If there are error codes, troubleshoot to clear the error and fix the issue. You can also call a qualified and professional service technician. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. Richmond Rmtex-27 Essential Tankless Electric Water Heater, 3/4" Npt, 6.6 Gpm. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. If you choose the outdoor model instead, you should note that it has a lower energy efficiency rating of 0.81 UEF which is only a minor difference. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Depress the COOLER button until only the WARM indicator light is lit. Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. The reference mark A or 1 mark represents an approximate water temperature of 130oF. the harder your water, the higher the potential for damaging mineral buildup. No, these units cannot be converted from one fuel source to another. The RMTEX-11 is one of the larger point-of-use units in the Essential series, providing 2.68 GPM. VIEW PRODUCT. If you continue to use this site we will assume that you are happy with it.. Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. Here are The Facts! The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Some models (such as the RMTEX-18) have bottom -inch NPT water connections. When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! In addition, customers report that they were able to receive a replacement water heater straight away when they received a heater with even just a minor flaw. Water heaters from Richmond rarely suffer from problems, provided the owner carries out basic maintenance and uses the heater as intended. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. View Product Tankless Electric It's expensive to continue to heat and re-heat water when you're not home or not using it. All water heaters are non-condensing. Therefore most homeowners try to cut down costs wherever possible, bypassing the recommended installation procedure. Contents show 1 1. In addition to having an energy efficiency rating of 0.82 UEF, its ultra-low NOx burner makes this model a green choice. Hunker may earn compensation through affiliate links in this story. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. When there is a malfunction, an error code will appear on the LCD display. Contact customer support. The same process also ensures that the water heaters are reliable, that performance is consistent across every product line, and that models all meet government regulations. If your home has a tankless water heater, you probably dont think too much about it unless theres a problem. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. This is just about enough for a single sink in a hot climate. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. You can find the steps and the ways on the official site. All Rights Reserved Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. These units obtain combustion air from the outdoors. For the electric type, the. These tanks are built to last with warranties that exceed many from other manufacturers. You need hot waterand peace-of-mind. Copyright 2004 - Rheem Manufacturing Company All Rights Reserved; Corporate Office: 1100 . Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. With 8.4 GPM, it can heat enough water for most homes, including in the coldest environments. Slightly depress the gas control knob and turn clockwise to OFF position. Some models, like the Marathon, have lifetime warranties, while others have a 6- or even a 12-year warranty. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. Toggle the ON/OFF switch to the ON position. Tankless Electric Water Heaters. Rheem Manufacturing Company Vent Type: PVC. These are The Easy Steps. You can use a vacuum cleaner on the burner and floor shield inside the water heater. This can take up to 24 hours. You should contact technical support to help you trouble shoot the issue and orderreplacement parts if necessary. The best way for you is to go to the official website and find thorough information there. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. Electric tankless heaters from Richmond are particularly easy to install. with theEccotemp EZ-Flush System Descaler Cleaning Kit. The cookie is used to store the user consent for the cookies in the category "Analytics". The further your water has to travel from the water heater to Replace the combination gas control (thermostat). Over time, he learned a ton about installing and choosing the correct water treatment products for homeowners. Watertechadvice.com is supported by readers. First of all, make sure that you check the venting chart (provided through Richmond electric water heater manual). Click here to browse our residential tanks! Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour.
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